AI and big data: our platform incorporates the best available technologies. As software editors, we control product development from A to Z. The back office system is 100% user-centric.
Your chatbot will receive users’ inquiries in natural language and will guide and support them until they’re satisfied. Whether by answering directly or by escalating the inquiry to a human operator, creating a helpdesk ticket, a contact request or going directly to live chat.
Allways with the goal of optimizing user experience!
Our management solution has been designed to be easy to operate, ergonomic and completely user-centric.
It allows you to select from a full range of omnichannel features, including content creation, statistics, personalization and more.
You’ll master it in no time!
A chatbot will be able to adapt to an existing digital ecosystem. That’s why Visiativ technologies and AI are based on open systems.
Our API connects with your tools and applications, like ticketing, CRM, databases and external web services.
Answering to your users is good, but getting to know them is even better.
Take advantage of data submitted, which is stored in your dashboard, to continuously improve your knowledge base.
Create your own KPIs and analyze the data to boost the performance of your chatbot.
Visiativ solutions adapts to your users—not the other way around. How?
By having a chatbot interface, avatar or voicebot, available on multiple communication devices and channels, including mobile apps, desktops and websites.
So you can offer your clients and employees an experience that’s tailored to their usage habits.
