Customer Service Club

Make customer satisfaction your priority with the Customer Service Club

 

Customer service is a pillar of your business : with the Customer Service community, enhance your customer service and deliver the best possible experience by developing your service offer.

 

Join the community

Visiativ Service Client

Stay attentive to move ahead

This community helps you to transform your customer service with digital solutions that empower you to unleash your service offering: customer platforms, technical documentation sharing, spare parts catalogues, stock monitoring, out-call management, and more.

Meet with other members, share your experience and learn to transform your after-sales services.

 

Who’s it for ?

The club serves as a meeting place for :

  • After Sales Service Management
  • Customer Service Department
  • Sales Management
  • Sales Administration Department

Why join the Customer Service Club ?

 

The After-Sales Service community means :

  • Sharing digital customer service transformation best practices
  • Transforming your after-sales service into a true profit centre that’s close to your customers
  • Swapping feedback with other managers on best practices and methods
  • Remedying the lack of information about the options and tools for after-sales service

 

Join the community

Our experience

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Visiativ Innovation Engine

 

Customer Service Club is part of Visiativ Innovation Engine.

Our cloud innovation platform offers a continuum of services for the digital, social and environmental transformations of SMEs and SMIs: services and solutions to plan, pilot and monitor transformations in order to improve your competitiveness and your company's performance, by sharing experience and expertise within communities of managers, experts and users.

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