Customer service is a pillar of your business : with the Customer Service community, enhance your customer service and deliver the best possible experience by developing your service offer.
This community helps you to transform your customer service with digital solutions that empower you to unleash your service offering: customer platforms, technical documentation sharing, spare parts catalogues, stock monitoring, out-call management, and more.
Meet with other members, share your experience and learn to transform your after-sales services.
The club serves as a meeting place for :
The After-Sales Service community means :
Customer Service Club is part of Visiativ Innovation Engine.
Our cloud innovation platform offers a continuum of services for the digital, social and environmental transformations of SMEs and SMIs: services and solutions to plan, pilot and monitor transformations in order to improve your competitiveness and your company's performance, by sharing experience and expertise within communities of managers, experts and users.
Range Visiativ Customer Service
Transform customer experience with omnichannel service
Deliver 24/7 omnichannel customer service to facilitate interaction with your customers and resellers.
Visiativ Customized Services
Master engineering solutions
To develop your team skills or to manage maintenance of your tools by a technical team, adapted to your needs, at the right time, choose our “à la carte” support services
Visiativ Consumer Goods Customer Service Portal
Transform your after-sales services into a profit centre
Increase customer satisfaction with an efficient customer service available 24/7 and increase your quality of service.
